Terms of Service

1. Acceptance of Terms

By accessing and using Eryon (“the Service”), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Eryon is an Instagram automation platform that provides tools for content management, analytics, and automated direct messaging. The Service is provided “as is” and on an “as available” basis.

We reserve the right to modify or discontinue the Service at any time without notice.

3. User Responsibilities

• • You must comply with Instagram's Terms of Service and Community Guidelines
• • You are responsible for maintaining the confidentiality of your account
• • You must not use the Service for any illegal or unauthorized purpose
• • You must not transmit any worms, viruses, or any code of a destructive nature
• • You must not violate any laws in your jurisdiction

4. Instagram Integration

Our Service integrates with Instagram through official APIs. You acknowledge that:

• • Instagram may change their API or terms at any time
• • We are not responsible for Instagram's actions or policy changes
• • You must maintain compliance with Instagram's terms independently
• • Account suspensions or restrictions by Instagram are outside our control

5. Limitation of Liability

Eryon shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

6. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

7. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the Service constitutes acceptance of the modified terms.

9. Contact Information

If you have any questions about these Terms of Service, please contact us at legal@eryon.com.ng

10. Refund Policy

Eryon offers a mandatory 14-day free trial to all new users, allowing you to explore and evaluate the platform to its fullest before committing to a paid subscription. Because of this trial period, generally all plan payments are non-refundable once a paid subscription begins, ensuring you only pay for it because you wish to continue.

As a result, we do not offer refunds for partial use, account downgrades, or unused time. So it is your responsibility to cancel your subscription(s) before the trial ends if you do not wish to be charged or continue.

However we understand that circumstances and plans can change, leading to needing exceptions, and so we will give our acceptable exception for the above mentioned condition below; Only our custom priced extended duration plans which offers our Eryon SaaS solution to you for a period of more than the base 1 month is qualified to receive “refunds for partial use, account downgrades, or unused time, and plan exchange”.

In rare cases of billing errors, technical issues, or where you noticed unauthorized charge(s) from your card on our platform, you should contact us at support@eryon.com.ng for review and immediate resolution.